The National Health Service (NHS) provides hearing aids on loan, for free, and also maintains them free of charge. You also have the right to have your hearing assessed.
You may have a wax build-up or an infection which has temporarily affected your hearing and which can be treated by your local doctor (GP). Otherwise, your local doctor should refer you to an ear, nose and throat (ENT) or audiology department in a hospital to see an ENT surgeon and an audiologist.
Dependent on the arrangements in your local area, if you are over 60 your doctor may send you as a 'direct referral' to the audiology or ENT department. Some GPs arrange for audiology staff to visit their surgery or health centre to run a clinic, so you may be able to get an assessment of your hearing at your local surgery or health centre instead of at a hospital.
The NHS can supply hearing aids that are:
You can't get disposable hearing aids on the NHS and you can't usually get the tiny hearing aids that fit completely in the ear canal. You can't get financial help from the NHS to buy a hearing aid privately. But, if you choose to buy a hearing aid privately, you are still entitled to a NHS hearing aid.
Cochlear implants are suitable only for people with profound deafness whose hearing nerves are still functional.
The NHS is bringing the new digital hearing aid service to all audiology departments in England by April 2005. The rest of the UK is also 'going digital'.
The Royal National Institute for Deaf People (RNID), in future, will produce the NHS hearing aid booklets to help you use your aid. It also produces many factsheets on hearing aids and products for deaf and hard of hearing people.
There are also several other voluntary organisations for people who are deaf and hard of hearing.
As part of an ENT assessment, your ears will be examined for obvious signs of damage or disease and you will be asked about your medical history. The audiologist will test your hearing and also discuss the type of hearing aid that may be suitable for you. There will be a separate appointment to fit your hearing aid.