If you have to go to court as a witness, juror, victim or defendant you may need extra support or facilities. Courtrooms and places where civil or family proceedings are held should be accessible to disabled people.
If you have to go to court, the court will send you details such as the date and time of the hearing, court opening hours and location. You will also be sent details about the court including:
You can help the court to ensure that things run smoothly by telling them in advance if you have any requirements.
You can take a friend, relative or carer to court. They will not be able to get expenses such as travel costs unless the court agrees that they have to be there, for example to assist you.
Courts must provide a reasonable alternative method of making services available to disabled people, where a physical feature makes it impossible or unreasonably difficult for disabled people to make use of them.
Types of facilities and 'reasonable adjustments' court buildings should put in place include:
Contact the court for information about the services and facilities available. Most courts have a 'customer service officer' who can answer any questions you may have. If required, staff can organise a court visit in order to familiarise you with the court building. Details about how to contact the court will be on any correspondence you have been sent.
You can also look up court addresses, contact details, facilities and maps, and download local information leaflets on the HM Courts Service online court finder.
If you are acting as a witness in a criminal trial and need help to communicate your best evidence, you may be allowed to use a Registered Intermediary. You can use the intermediary to help you give evidence in the police station and at court.
Registered Intermediaries are people the court approves to explain to the witness the questions that the court, the defence and the prosecution teams ask, and to communicate the answers that the witness gives in response. Intermediaries must not change the meaning of what they explain.
Intermediaries do not act for the defence, the prosecution or the witness. They are neutral.
Jury summons forms ask you if you will have any extra requirements. Additional information will then be sent to you once the jury summoning bureau has processed the reply to your summons and this will tell you about the court facilities.
The Criminal Justice System website has lots of information about being a juror, including a 'virtual walk-through' of a day on jury service.
Her Majesty's Courts Service (HMCS) carries out the administration and support for the Court of Appeal, the High Court, the Crown Court, the magistrates' courts, the county courts and the Probate Service. It has the remit to deliver justice effectively and efficiently to the public.
There is more information about how HMCS, including how it is structured, on the HMCS website.